Internet Help
If you are connecting a new WiFi or wireless device to the Metro Loop provided router, you will find the SSID (wireless network name) and password listed on...
Wed, 6 May, 2020 at 6:11 PM
If you are connecting a new wired device to the wireless router we provided, please follow the following steps to establish a connection. Connect a Cat...
Wed, 6 May, 2020 at 6:20 PM
If you have purchased a new router and wish to connect it to the Fibre Box (modem), the Fibre Box will need to have the MAC address of the old router or dev...
Wed, 6 May, 2020 at 9:01 PM
If you are having problems connecting to the Internet please use the steps below to restore your Internet connection.
What are you using to connect w...
Thu, 7 Sep, 2017 at 3:28 PM
The following ports are blocked for outbound traffic with all dynamic IP addresses. 25 - SMTP 137 - NetBIOS Name Service 138 - NetBIOS Datagram Service ...
Tue, 13 Nov, 2018 at 2:49 PM
If you have a static IP address or dedicated Enterprise/Wholesale Internet from Metro Loop the following DNS servers may be used for domain name resolution:...
Wed, 6 May, 2020 at 8:57 PM
Metro Loop does not manipulate or throttle **ANY** customer Internet traffic beyond your subscribed Internet service speed. For further clarity, Metro L...
Wed, 6 May, 2020 at 9:09 PM