TV Help

Pontenza ST remote manual for HD Whole-Home PVR & HD Express TV boxes
With the link below you can download a copy of the Potenza ST remote manual. It will take you through the operation and programming of the remote. http://cd...
Sat, 17 Mar, 2018 at 8:11 PM
No Signal on your television
Below you can find the steps to help troubleshoot no signal on your television for your Metro Loop set top box. Turning the TV on Ensure the TV is on. Y...
Thu, 7 Sep, 2017 at 2:46 PM
No Audio from set top box
If you are experiencing no audio from your Metro Loop set top box please try the following steps. Check that you do not have the audio is not muted using ...
Wed, 6 May, 2020 at 6:33 PM
Accessing Video ON Demand (VOD)
Metro Loop Video On Demand (VOD) can be accessed by pressing the On Demand button on the remote. You will be presented with a list of channels and networks...
Wed, 6 May, 2020 at 6:08 PM
Parental Controls
The Metro Loop TV system allows you to set separate PINs for both Parental controls and Purchases via the Settings option in the Main Menu MENU . You are a...
Tue, 5 Sep, 2017 at 12:02 PM
Creating and viewing favourites
Viewing Favourites Favourites make it easy to group commonly viewed channels together for easy switching. Your set top box comes with some pre-set Favourit...
Thu, 7 Sep, 2017 at 2:47 PM
Restart TV and Live Navigation
Restart TV allows you to go back to the start of any program you come across, even if the program is already half way done. Because all programs are saved f...
Thu, 7 Sep, 2017 at 2:47 PM
Apps, Weather and What's Hot
Apps Your set top boxes come with a small compliment of built-in applications, including Weather, some games and the ‘What’s Hot’ app. All applications are...
Tue, 5 Sep, 2017 at 11:59 AM
How to Restart your TV Box
Below you can find the steps to restart your TV set top box.  It is very rare that you will need to do this.  However sometimes following a power outage or ...
Sun, 7 Jan, 2018 at 9:06 PM
Unable to Watch TV - "Press OK to Watch TV" Message
If your TV is displaying a black screen with the "Press OK to Watch TV" message it means your TV set top box is in standby mode.  By default TV bo...
Mon, 2 Jul, 2018 at 11:11 AM