To disable your caller ID for a single outgoing call, pick up the handset and dial *67.
You will hear a voice prompt saying ‘Caller ID Blocking is Enabled’.
Hang up and dial the desired number.
You need to dial *67 before every call you wish to block for.
If you have made a mistake, simply hang up and dial *67 a second time to turn it off.

If you wish to permanently block your caller ID please contact our technical support department at 905-667-8945. We can confirm your account and make the required changes.