Voicemail is accessible from any phone in your home by pressing *86 or *98 from a handset.
The Voicemail menu tree below shows the most common items you’ll use. At any time you’re not listening to a message, you can press the * key for help.
We recommend setting up a PIN or password for your voicemail, which can be done by pressing 0 for Mailbox Options, and then 5 for Set Password.
You can also access your voicemail from an outside line by dialing your phone number and pressing * during the greeting.
You will then be prompted for your PIN, and may continue as normal.
You will notice a variety of potential greeting types in the Voicemail menu tree below.
We recommend you record an Unavailable Greeting and your name at a minimum; otherwise, the system will generate greetings based on your name or phone number (whichever it has).
To record the greeting, select the appropriate menu option, then press # to end the recording.
You may then press 1 to Accept your recording, 2 to Review (listen) to it, or 3 to Re-Record.
The Temporary/Vacation greeting will take precedence over either the Busy or Unavailable greetings if it exists.
To delete a Temporary/Vacation greeting, select the menu option, and press 2 to erase the greeting as indicated by the voice prompt.
If you would like to disable the Metro Loop Voicemail service to use your own answering machine, please give us a call at 905-667-8945 or send an email to firstname.lastname@example.org.
Voicemail menu tree
1 - Listen to Voicemail Messages
- 3 - Advanced Options
- 1 - Reply
- 2 - Call Back
- 3 - Play Envelope
- 4 - Outgoing Call
- 5 - Send Message
- 4 - Play Previous Message
- 5 - Repeat Current Message
- 6 - Play Next Message
- 7 - Delete Current Message
- 9 - Save Message in Folder
- * - During Message Playback: Rewind
- # - During Message Playback: Skip
0 - Mailbox Options
- 1 - Record your Unavailable Greeting
- 2 - Record your Busy Greeting
- 3 - Record your Name
- 4 - Record your Temporary/Vacation Greeting
- 5 - Change your Voicemail Password / PIN
- * - Return to Main Menu
- # - Help
# - Exit/Hang Up